HOW MUCH WILL THE ITEMS IN MY BOX COST?
When you order, you can choose from three options for what you'd like to see as the total retail value of your box: $20, $40, or $60. Each item costs exactly the same as it does in our local quilt shops, and we will not go over the value that you select. So if you choose a retail value of $40, expect that you will be charged $35-40 per box, for example, since the items rarely add up to exactly $40 :-)
HOW MANY ITEMS ARE IN A BOX?
That depends on the retail value you want to see in a box. If you choose to receive $20 in retail value, that might be 5 fat quarters and a small notion. If you choose to receive $40 in retail value, that might be 8 fat quarters and a pattern. If you choose to receive $60 in retail value, that might be 10 fat quarters, a charm pack, and a cool quilting tool. These are only examples -- every box is different, but hopefully it gives you an idea!
WHAT TYPES OF ITEMS CAN I EXPECT?
Check our Instagram for real-life examples! Because our clients’ tastes are varied, we carry a wide range of items. We’re growing and evolving quickly and you can expect to see us add more new categories and brands. Is there something specific you'd love us to keep in stock? Contact us and let us know!
WHAT BRANDS CAN I EXPECT?
We make use of a wide variety of designers and brands. For example, your box might feature Moda, Tula Pink, Kaffe Fasset, Art Gallery Fabrics, Alison Glass, Hoffman Batiks, Aurifil Threads, and many more! Part of the fun of Stash In A Flash is that we’ll introduce you to new brands that will bring diversity and freshness to your collection of fabric and notions.
WHAT SHOPS DO YOU SOURCE FROM?
We source from independent shops as much as possible, and will tell you where every item in your box came from!
We are based out of Seattle and so we tend to source from shops in the Pacific Northwest, but being nearby is not a requirement to be included. Are you an independent shop that would like to partner with us, or do you have a favorite shop that you'd love us to talk with? Let us know!
WHERE DO YOU SHIP?
We currently ship to all 48 contiguous U.S. states. We hope to expand if there is sufficient interest — if you’re located elsewhere, contact us so that we know what to look into for the future!
CAN I REQUEST SPECIFIC ITEMS?
You can leave a note for your personal shopper whenever you have a shipment scheduled at the bottom of your Style Questionnaire. Don't feel bad about being too specific! We try really hard to send you exactly what you want. You can request specific cuts of fabric but sometimes these items are out of stock and in that case, we'll try to pick something with a similar style.
WHEN WILL MY CREDIT CARD BE CHARGED?
For each scheduled shipment, you'll be charged for the retail value of the box plus shipping (shipping is $7-$11, depending on your location) when your box goes in the mail, generally 2-3 days before you scheduled to arrive. For example, if you created your subscription to be delivered on the 10th of each month, you'll be charged on the 7th or 8th of each month. After your shipment arrives, you'll log into your Checkout page to purchase the items you’d like to keep. If you would like to pause, cancel, or shift the timing of your subscription, you can do that at any time on your Order page!
HOW DO AUTOMATIC DELIVERIES WORK?
Although not required, choosing automatic deliveries is an easy way to set up shipments to come on a regular schedule. Automatic delivery options are: every week, every 2 weeks, every month, and every other month. If you’d rather not receive automatic deliveries, you can schedule a shipment manually anytime you choose to from the Order page.
DO I HAVE TO SIGN UP FOR AUTOMATIC DELIVERIES?
Not unless you want to! We think regularly scheduled shipments are a truly effortless way to keep your fabric stash fresh. You can elect to receive shipments at a frequency that’s right for you.
We want you to choose the solution that works best with your schedule and lifestyle, whether that means shipments arrive automatically or you place an order manually each time. Stash In A Flash doesn’t require a membership fee or a subscription.
HOW DO I CHANGE OR CANCEL MY AUTOMATIC DELIVERIES?
You can still sign up for a automatic deliveries if you already have a shipment scheduled. From your homepage, click on the Order page and choose a subscription. This will not change the date of your current shipment.
To cancel or pause your automatic deliveries, or to shift the time frame of shipments, just modify your selections on your Order page!
HOW DO RETURNS WORK?
Just put the items you don't want back into the box and send them back to us within three days of receiving your order! You can ship it back to us using any shipping provider that you like. We highly recommend getting a tracking number on the package just in case it gets lost in the mail! You will receive a refund on your items that you sent back within 7 days of us receiving your return.
HOW LONG DO I HAVE TO DECIDE WHAT I WANT TO KEEP?
You'll have 3 days after your shipment is delivered to check out your items and decide what you’d like to keep. Once you’ve made your decisions, be sure to checkout online and then drop any items that you wish to return back into the box and and send them back to us. If you check out late, we’ll send an email to remind you. If you don't checkout within the allotted time frame, we’ll assume you loved everything.
WHAT IF I NEED MORE TIME TO DECIDE?
If you’re unable to return your items within 3 days, you can extend for a few more days by contacting us.
If you have already checked out, please contact us and we’ll be happy to assist you.